Hydromania Rules
Park Regulations and administrative permits
ADMINISTRATIVE PERMITS FOR WATER PARK OPERATIONS
Authorizations and Permits:
- Building Permit: Building permit no. 276/C dates back to 1990 and is required for the construction and operation of the park.
- Authorization for water attractions: Issued by Rome Capitale Municipio XII in 2018, which covers the 10 water slide attractions, under the regulation of art. 69 of the TULPS (Consolidated Text of Public Safety Laws).
- Fire Prevention Certificate (SCIA): A valid document for water park operations, certifying that the park complies with fire prevention regulations.
- Acoustic and Environmental Opinion: Valid to ensure the park complies with acoustic and environmental regulations.
Seasonal Authorizations :
- Certificate of Habitability: Issued by the Provincial Technical Commission for the Supervision of Public Entertainment Venues, it guarantees that the park’s operations are safe and compliant with the regulations of suitability for use.
- Temporary Authorization: Issued by the Department of Cultural Activities of Rome Capital for the park’s seasonal operations. Pursuant to Articles 68 and 80 of the Consolidated Law on Public Works (TULPS).
- Health and Safety Certificate: Issued by the USL Roma 2 for swimming pools and compensation tanks, in compliance with public hygiene and health safety regulations.
Water Slide Safety Regulations:
- EN 1069-1/2 (2017) standards: Concern safety requirements and test methods for water slides.
- UNI 10637 (2016): Defines the standards for the management of the aquatic part and the connected hydraulic systems.
- Ministerial Decree 18 May 2017: Contains the safety regulations for water slides in compliance with the European directive.
- Identification Codes for Attractions: The slides are regulated with identification codes for the type of attraction, as required by the Ministerial Decree of 18 May 2007.
This documentation serves to ensure that the park complies with safety, hygiene, and fire prevention regulations, creating a safe and compliant environment for visitors.
I. GENERAL RULES AND CONDITIONS
Article 1. By purchasing an admission ticket (print@home), the customer accepts the following regulations and authorizes ARIM. SRL to process personal data pursuant to Articles 13 and 14 of the GDPR. The complete privacy policy is available on the website at https://www.hydromania.it/privacy-policy , releasing the Company from any liability.
Article 2. Management reserves the right to request identification upon entry. In the event of refusal, failure to provide identification, or presentation of an invalid document, Management reserves the right to deny access to the Park, without this giving rise to any obligation to provide reimbursement, compensation, or compensation of any kind.
Art. 3. Park staff are authorized to intervene at any time to ensure compliance with these Regulations.
Customers are required to strictly adhere to the instructions given by the aforementioned Staff.
Art. 4. Video surveillance systems are active within the Park for the sole purpose of monitoring the safety and security of visitors; the images will be viewed exclusively by Park security personnel, judicial authorities, or the police. The complete privacy policy is available on the website at:
https://www.hydromania.it/privacy-policy
Art. 5. Inside the Park, each visitor must behave in a manner consistent with public decorum and respect the rules of civil coexistence with other visitors.
Art. 6. Any visitor who violates these Regulations will be held responsible for any damage caused to the park, its attractions, and its property and/or caused to Park Staff and/or third-party visitors.
Art. 7. Hydromania Water Park declines all responsibility for accidents and/or damage to persons or property caused by imprudence, negligence, and/or incompetence of visitors and/or failure to comply with the “Hydromania Water Park Regulations” and/or failure to comply with the regulations for the use of individual water and non-water attractions.
Art. 8. By requesting access to the Park and/or purchasing an entrance ticket, visitors unconditionally agree to security checks on their person, clothing, backpacks, containers, bags, or other items in their possession, in compliance with the law and the provisions of these Regulations. Management reserves the right to deny entry to visitors who do not consent to the above-mentioned checks.
Art. 9. Visitors, their clothing, bags, backpacks, and any other containers may be subject to security checks both at the entrance, before entering the Park, and within the Park. Security checks are defined as checks carried out solely to determine the presence of objects potentially capable of offending or endangering the safety of others and/or damaging property.
Art. 10. In accordance with art. 187 of the Regulations for the implementation of the TULPS (Consolidated Law on Public Works), the Management reserves the right to deny entry if there is a legitimate reason preventing entry and also reserves the right to screen visitors at the entrance if there is a legitimate reason related to the management and internal organization of the Park.
Art. 11. Management reserves the right to refuse entry to large groups of people if deemed necessary for organizational or safety reasons, in order to ensure the proper operation of the attractions and the protection of public order.
The Management reserves the right to remove from the Park, without refunding the ticket, any customer who:
causes damage to the structures, systems or furnishings of the Park;
behave in a harassing, threatening, violent or abusive manner towards other customers or staff;
is in violation of laws or regulations of the Park and specific attractions;
be found without a valid entry ticket.
In the above cases, the Management reserves the right to request immediate intervention from the Public Safety Authorities and to file a complaint with the competent authorities.
Art. 12. Visitors under 14 and persons with disabilities may access the park only if accompanied by an adult. They must be under the supervision and responsibility of an adult at all times during their stay.
Lifeguards and security personnel are present at the park to ensure the safety of all visitors. However, these personnel do not replace the constant supervision required of an accompanying adult.
Art. 13. Minors between the ages of 14 and 17 may access the park individually, subject to prior approval by a parent or legal guardian, who assumes full responsibility for both access and the minor’s behavior while inside the park.
Art.14. It is forbidden to bring into the Water Park any illicit and/or harmful substance, glass, earthenware and/or porcelain containers of any kind, umbrellas, deckchairs, tents, tables, chairs, stoves, dangerous objects (in particular any offensive or defensive weapon, regardless of its nature)
Art. 15. Access to the Animal Water Park is prohibited; only guide dogs for the visually impaired are permitted, with the exception of the pool and shoreline areas.
Art. 16. Parking inside the water park is free and unattended. Management declines all responsibility for theft or damage to vehicles (cars, motorcycles, bicycles, scooters, etc.) or items left inside them. Vehicles must be parked exclusively according to the organizational procedures indicated by staff.
Art. 17. Management is not responsible for the theft of items or any property left unattended or stored in the lockers, such as money, jewelry, watches, cell phones, documents and electronic components of any kind, clothing, bags, etc. Customers must adhere to the following rules for using the lockers:
HOW TO USE LOCKERS:
Press the green button to rent a locker.
Pay in cash (insert €5 in €0.50, €1.00, and €2.00 coins) or by bank card.
Select an available locker (green) and remember it for reopening.
Choose a 6-digit security PIN that will be needed to reopen the locker. (Don’t use trivial codes like 123456.) Choose a code that’s easy to remember but secure.
Make sure no one is watching while you enter the code.
Once you have chosen your PIN, the locker will automatically open to allow you to deposit your personal items.
If the locker doesn’t have enough space, rent another one.
Do not place personal items in the locker until the rental process is complete.
Make sure you close the cabinet door properly after each use.
TERMS OF USE OF LOCKERS
The rental duration is daily.
The rental is taxed via the cloud, so no receipt is issued.
The locker can be opened and closed up to 30 times a day.
After 10 incorrect PIN attempts, the locker automatically locks.
The area is monitored by CCTV cameras.
At the end of the rental, empty the locker completely.
It is not possible to change the rental box number or the reopening PIN.
The rental cost is non-refundable.
If you have any problems, please contact the Info Point.
If a user forgets their PIN or rental box number, they will have to wait until the park closes to retrieve their items.
Maintain a minimum safety distance of 2 meters from other users when using the control unit.
Tampering with the control units, stealing the security code, or forcing the locks is strictly prohibited. Violators will be reported to the relevant authorities.
Some larger lockers are available exclusively for luggage storage, with a daily charge of €10. To rent one, please contact the Info Point.
Management is not responsible for personal belongings stored inside lockers.
Art. 18. In the event of adverse weather conditions, power outages, and/or any other unforeseeable circumstances and/or force majeure, the Management reserves the right to suspend or interrupt the operation of all attractions and immediately close the Park, removing all visitors.
Art. 19. It is forbidden to bring bicycles, scooters, skateboards, or any other vehicle, even electric ones, into the park.
Art. 20. Smoking is prohibited in the access and waiting areas of attractions, on the attractions themselves, and in places where it is expressly prohibited, for example: the ticket office and entrance areas, in the bathrooms, in refreshment areas, and in the infirmary.
Art. 21. To exit the park, you must request a stamp on your skin certifying your temporary exit. Anyone who leaves without a stamp will not be allowed to re-enter the park.
Art. 22. Filming and photography are prohibited during entertainment games, group dances, and of Park Staff.
Art. 23. It is forbidden to bring sunbeds, deckchairs, or other furniture onto the lawns.
Art.24. It is forbidden to climb over any type of fence.
Art. 25. Access to areas and/or sectors of the Park closed to the public and/or reserved exclusively for Park staff or used for specific organized events is strictly prohibited.
Art. 26. Objects found unattended must be handed over to the Park Management.
Art. 27. The Management is not responsible for any loss and/or theft of objects left unattended inside the Park.
Art. 28. Some areas of the Park and/or attractions may be subject to delayed opening.
Art. 29. It is mandatory to immediately report any injuries occurring within the Water Park to the qualified personnel at the facility’s on-site medical center. They will provide free first aid to the injured person, assessing the severity of the injury. A report will be prepared at the medical center, including the injured person’s statements and any witness statements. The injured person must sign this report. False statements will be subject to criminal prosecution.
Art. 30. Hydromania Park is a green oasis, so we invite you to respect nature and use the waste collection services.
Art. 31. Hot showers will be interrupted 15 minutes before the park closes.
Art. 32. It is forbidden to use soap and/or shampoo in the showers located by the pool, including those in the equipped areas of the water slides.
Art.33. It is forbidden to trample on the flowerbeds.
II. ENTRY TICKETS, SUNBEDS AND UMBRELLAS
Art. 34. The entrance ticket is non-refundable or changeable under any circumstances, except in the event of circumstances preventing the Management from opening the Park. In such circumstances, the customer who purchased the ticket in advance will be entitled to a new ticket for a later date. If an extraordinary event occurs that requires the suspension of all Park services and attractions, the Management will not refund even a partial ticket price to customers.
Art. 35. Before purchasing a ticket, visitors are required to inform themselves of any issues related to crowding and weather conditions that could limit or prevent the use of one or more attractions and the general enjoyment of the Park and/or its services.
Art. 36. Entrance tickets are valid only on the date or period indicated and cannot be changed for any reason. Access to the Park is permitted only on the day or period indicated on the ticket. Pursuant to Article 59 of Legislative Decree no. 21 of 21 February 2014, the right of withdrawal does not apply to contracts for the provision of services relating to accommodation, transportation, catering, or leisure, when, upon conclusion of the contract, the supplier commits to provide such services on a specific date or within a pre-established period. The ticket is a fiscally recognized admission ticket and therefore inclusive of VAT.
Art. 37. The entrance ticket entitles you to use, free of charge, all water and other attractions within the Park (although subject to certain restrictions that may be imposed by the specific regulations of each attraction), with the exception of the rental of lockers, hairdryers, and hot showers.
Art. 38. The entrance ticket must be retained for the entire duration of the stay in the Park and must be presented upon request by Park staff. Anyone found without a valid entrance ticket will be removed from the Park or required to regularize their situation by paying the full entrance fee.
Art. 39. Due to maintenance requirements, some attractions may be unavailable. In the event of adverse weather conditions, some attractions may be suspended for safety reasons. In both cases, ticket refunds, even partial, are not provided.
Art. 40. The unauthorized sale and distribution of tickets and discount coupons for admission to the Park is prohibited in the private parking areas or in front of the Hydromania ticket offices.
Art.41. Entrance tickets are divided into two types:
⌘ Standard Ticket (Lawn): This ticket allows access to the park without the use of sunbeds and without the guarantee of use of umbrellas, which are provided free of charge while supplies last. Available umbrellas are those without sunbeds, and each umbrella can accommodate no more than 5 guests.
Relax Ticket and Gold Ticket: These tickets allow access to the park and use of umbrellas and sun loungers in the designated areas. Holders of these tickets may only use the numbered spaces indicated on their ticket. Each space can include: 1 umbrella and 2 sun loungers or 1 umbrella and 3 sun loungers, with a maximum of 5 people per space. When purchasing Gold and Relax tickets, either online or at the ticket office, it is the customer’s responsibility to select the space that best suits their needs, using the dedicated courtesy monitor or the online map. Once purchased, the space cannot be changed. If you purchase a space you do not want, you will need to purchase a new ticket for another space. Alternatively, you can move to the Prato area, without a sun lounger, but you will not be entitled to a refund, even partial. If you purchased a Standard ticket, you can purchase an upgrade that allows you to use the numbered umbrellas and sun loungers. Purchases can be made by contacting the dedicated staff present in each area or at the Park ticket office, at the price indicated in the price list under the “UPGRADE” heading.
⌘ The Platinum Station is an additional service and must be purchased separately from the entrance ticket. Access to the Park is permitted only to those with a valid entrance ticket.
Access to the Platinum reserved area is permitted exclusively to customers wearing a Platinum identification bracelet, which, together with the entrance ticket, constitutes the necessary means of access to this reserved area.
Each Platinum station can accommodate a maximum of 5 people.
The identification bracelet is issued exclusively to those entitled to it and is personal; any improper use and/or transfer to third parties will result in a ban on access to the reserved area and dedicated services.
The Platinum Station includes the availability of 2 reserved inflatable boats for use on attractions where the use of the boat is required.
Platinum bracelet holders, for attractions with inflatable boats, do not have to wait in line to collect their bracelet: they can go directly to the departure point with their inflatable boat, provided they respect the departure line and the instructions of the staff.
The dinghies cannot be used by those who do not have a Platinum bracelet.
The inflatable boats provided at the Platinum stations, when not being used to participate in the attractions with inflatable boats, must remain at the station and cannot be used on other attractions or in the pools, under penalty of their confiscation by the staff without the right to a refund of the amount paid.
The staff is authorised to carry out checks and prohibit the use of the dinghies provided in the event of violation of the rules for their use.
Art. 42. Sunbed and umbrella areas cannot be moved. If a sunbed is purchased, it must remain in the same position as it was placed by staff. Staff may, if necessary, request a change in the position of the furniture for safety or organizational reasons.
Art. 43. It is strictly forbidden to occupy spaces (sunbeds and umbrellas) without having purchased the relevant pass, or to occupy more or different spaces than those indicated on the pass in your possession, validated for that date. Management reserves the right to remove any object placed in the space (sunbeds and umbrellas) without a pass. Visitors may retrieve their removed items by requesting them from Park Staff.
Art.44. Persons over 75 years of age are entitled to a discount on the price of the “Prato” ticket.
Art.45. Persons with 100% disabilities are entitled to a discount on the price of the “Prato” ticket.
Art. 46. Children up to 1.00 m tall (including shoes and slippers) are entitled to free entry to the “grass” area.
Art. 47. Children under 12 years of age and under 1.50 m tall are entitled to a reduced-price “prato” entrance ticket.
Art. 48. Umbrellas, placed on the lawns, without sunbeds or other furnishings, are available free of charge until stocks run out.
Art. 49. On days with strong winds, umbrellas must be closed to ensure everyone’s safety. If park staff requests umbrella closures, this must be done promptly for safety reasons.
III. POOLS AND ATTRACTIONS
Art. 50. It is mandatory to scrupulously follow the instructions provided by the Park staff and lifeguards, as well as the regulations for each individual attraction, and to follow the signs displayed within the Park.
Art. 51. It is mandatory to strictly comply with the regulations displayed on each attraction and at each waterslide starting point for the correct use of the same and to ensure the safety of all users.
Art. 52. For hygiene reasons and to ensure the safety of all visitors, entry to the pools and attractions must be through the designated foot wash areas and showers.
Art. 53. Management reserves the right to limit and/or exclude, at any time, individual patrons from using any type of attraction in the event of inappropriate behavior and/or behavior that poses a risk to their own safety or that of other patrons.
Art.54. The slides will be closed from 1:00 PM to 2:00 PM to allow the staff to take a lunch break.
Art. 55. All slides, pools, and water attractions will close at least 30 minutes before the park’s closing time.
Art. 56. Access to attractions may be terminated before their closing time (both lunchtime and daily closing time) to allow for the complete and gradual elimination of queues.
Art. 57. The following criteria must be considered when choosing clothing: No refunds or discounts will be given to patrons who are unable to use the pools, slides, and attractions due to inappropriate swimming attire.
Access to the pool area is permitted only with microfiber or polyester swimsuits, shorts, and T-shirts. Use of the slides and attractions is permitted only in a swimsuit; any other clothing is prohibited. Furthermore, necklaces, watches, glasses, bracelets, hair clips, piercings, earrings, diving masks, goggles, and pool shoes are prohibited. Any visitor who, after being warned by Park Staff to comply with the above rules, continues to violate them will be removed from the Park without the right to a refund.
Art.58. Diving into swimming pools is strictly prohibited.
Art. 59. It is prohibited to wear glass diving masks, sunglasses, or eyeglasses, whether glass or plastic, inside the pools. Management reserves the right to make exceptions for plastic items.
Art. 60. It is strictly prohibited to enter the swimming pools, use the slides, and/or rides while under the influence of alcohol, drugs, narcotics, etc.
Art. 61. Persons with wounds, abrasions, lesions, or skin alterations caused by infectious diseases (e.g., warts, dermatitis, mycosis, etc.) are prohibited from accessing the pools and attractions. Access to the pools will be denied by the supervisory staff. Anyone with such skin symptoms will be permitted to access the pools and attractions only upon presentation of a medical certificate certifying that the condition is compatible with bathing in a public place.
Art. 62. The use of the park’s water slides is prohibited for people with heart conditions, pregnant women, epileptics, claustrophobic patients, or anyone with conditions that could be aggravated by this type of play. Persons with disabilities, handicapped persons, and non-self-sufficient persons are also prohibited, unless otherwise determined by Management.
Art.63. It is forbidden to use the slides and water slides while wearing t-shirts, vests or any other clothing that is not exclusively
Swimsuits; furthermore, while using the slides and waterslides, it is forbidden to wear necklaces, watches, glasses, bracelets, hair clips, piercings, earrings, diving masks, goggles, and pool shoes, unless otherwise determined by Management.
Art.64. The use of swimming caps is not mandatory.
Art. 65. Before accessing any attraction, glasses and any accessories (necklaces, watches, piercings, hair clips, bracelets, rings, jewelry, cell phones, cameras, etc.) must be removed. Park staff are not permitted to store patrons’ personal items and/or belongings. Should staff fail to comply with this requirement, Management will not be responsible for any loss and/or damage.
Art.66. For safety reasons, selfie sticks or other similar devices used as supports for cameras, cell phones, or other technological devices are not permitted on any ride.
Art.67. It is forbidden to go down the water slides at the same time as another person and to push and/or hit another person when starting from the water slides.
Art. 68. It is forbidden to walk around and/or stay in the swimming pools and adjacent areas without a swimsuit or wearing only underwear. Swimwear must be worn in accordance with common decency. Underwear of any material other than microfiber and polyester may not be worn under or instead of a swimsuit. In these areas, guests are also required to behave in a manner that respects common decency and hygiene.
Art.69. For safety reasons, some slides on attractions may be subject to specific restrictions to ensure the safety of users.
Art. 70. To access attractions with height and/or weight restrictions, riders are required to have their height measured and/or weighed, if required by the park’s or attraction’s safety regulations.
Height measurement and weighing are performed discreetly and respectfully. Any rider who refuses to be measured or weighed will be denied access to the attraction, with no right to a complaint or refund for the ticket purchased.
If you have any concerns about your height or weight, you may ask to be measured or weighed before entering the attraction line.
The staff responsible for carrying out the measurement or weighing are trained to ensure a quick, safe and respectful access experience, avoiding embarrassment for customers.
Art. 71. It is forbidden to enter the areas designated for the shoreline with shoes on.
Art. 72. It is strictly forbidden to skip queues or to hold a place to allow others to join. Patrons violating this rule may be removed from the Park. Patrons are not permitted to leave a queue and return to the same position for any reason.
Art. 73. It is mandatory to leave the swimming pools immediately if a storm approaches.
Art.74. Running is prohibited, especially by the pool.
Art.75. It is forbidden to push or bump into other people in the swimming pools.
Art.76. Playing in swimming pools or on the shoreline, whether with balls or rackets, is prohibited.
Art.77. Climbing on artificial rocks is prohibited.
Art. 78. It is forbidden to spit into the pool water, pour liquids of any kind into it, urinate, defecate, or clean any wound inside the pool. It is also forbidden to immerse oneself in the water if one or more parts of the body are covered with oils, creams, or similar substances of any kind.
Art.79. Baby diapers are not permitted in swimming pools and attractions, with the exception of diapers specifically designed for water.
Art. 80. It is prohibited to stop for a picnic in the areas reserved for water slides.
Art. 81. Participants in birthday parties organized by Hydromania, identified by their identification bracelet, are entitled to the “skip the line” service. This service allows them to access the park with priority over those waiting in regular lines to use the attractions.
Art.82. The use of armbands is not permitted on the water slides called Treccia and Kamikaze.
Art.83. By participating in the Foam Party, the guest expressly accepts that it is not permitted to enter the water with the foam still present on the body,
In compliance with health, hygiene, and safety regulations. At the end of the event, it must be removed by rinsing with running water. To this end, a specially assigned operator will remove the foam using dedicated rinsing stations. Visitors accept this procedure as a necessary condition for access to the aquatic areas. Supervisors reserve the right to deny access to the pools to anyone who does not undergo the foam removal procedure.
Art.84. It is forbidden to open your mouth during the foam jet to avoid irritation problems to the respiratory system.
ANNEX POOLS AND ATTRACTIONS
In light of the above-mentioned articles relating to access to and use of attractions, further rules and limitations specific to each attraction are provided below in a schematic manner .
⇒ Before accessing the attraction, please read the information sign regarding health restrictions. If in doubt, please contact the staff.
⇒ The Management recommends maintaining the correct position assumed when the slide was launched until the end of the ditching.
⇒ It is mandatory to strictly follow the instructions provided by the lifeguards and the graphic information regarding the position to assume during the descent.
⇒ You must adhere to the rides’ height and weight restrictions and rules. ⇒ You must queue in an orderly manner and wait for the lifeguards to give you the green light. ⇒ You must immediately leave the splashdown area to avoid any obstructions.
⇒ If applicable, after collecting the dinghy, it is necessary to immediately go to the queue at the departure point of the attraction without intermediate stops, to ensure correct use of the attraction by all users.
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